Quality: The Health and Human Services System's goal in quality is all it does.

Trust: For Alabama's Health and Human Services System to achieve it's potential, it must earn the trust of our people. We will earn trust by communicating honestly, maintaining high ethical standards, eliminating duplication, and improving accountability.

Servant hood: The heart to serve must be the core of the Health and Human Services System. We will strive to meet each participant's needs with dignity and respect in all level's of our delivery system.

Collaboration: to create a stronger and more efficient Health and Human Services System, it must work collaboratively with public and private organizations to efficiently use available resources.